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kinjo

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Posts posted by kinjo

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    Here’s the mail I got recently for my problem 

    Thank you for posting on Community.
     

     

    What is the make and model of your computer?

    Have you installed latest updated drivers?

    The Blue Screen error usually occurs when a serious problem causes the computer to shut down or restart unexpectedly. This type of errors usually happens when there are some driver issues on the computer. However, it might also be due to some other software/hardware reasons.

    In this case, the System Thread Exception Not Handled error seems to be due to the incompatible or old graphics card drivers on the computer.

     

    In order to fix this issue, the computer must be restarted in safe mode. Once after booting the computer in Safe Mode, you have to uninstall the incompatible graphics card driver from the Device Manager and then download and install the latest drivers from the manufacturer’s website.

     

    Method 1: Boot the computer in Safe Mode

    Safe mode is a diagnostic mode that starts your computer with limited drivers necessary to run Windows. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you are using.

     

    Step 1: Use the power button on the sign-in screen to Shift + Restart. This will take you to the recovery boot menu.

    Step 2: Click TroubleshootAdvanced optionsStartup settings.

     

    You then see a list where you can choose Safe Mode or Safe Mode with Networking (depending on whether you think you’ll need the Internet).

     

    To know more about Safe mode, following is an article on Windows Startup Settings (including safe mode):

    Method 2: Update drivers.

     

    Step 1: Press Windows key + X key and click on Device manager.

    Step 2: Search for Display Adapters.

    Step 3: Right-click on the graphics card and click on Update driver software.

    You may also download and install the latest graphic drivers from the manufacturer’s website.

    Following is an Article on Blue Screen of Death (BSOD) 0x0000007e:

    How To Fix SYSTEM THREAD EXCEPTION NOT HANDLED – 0x0000007E ?

    http://www.deskdecode.com/how-to-fix-system-thread-exception-not-handled-0x0000007e/

     

     

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