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Trouble with ZLOrigin and ZLClient


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Hello, I need some help with ZL programs here... (and sorry if this isn't the right place to post but I couldn't select ZLOrigin in the create topic list, it was greyed out :/ )

 

- before, some infos : I'm on windows 10, and I make sure to launch the programs as administrator with my firewall desactivated

 

- When I launch ZLClient for the first time it asks me to log in, until now everything is ok, but when i just pass my mouse (not click, only hover) on the icon it disappears, and so does ZLClient.

- If I want to relaunch it, nothing happens except if I delete the log files log_ZLO.txt and ZData_Setting.zlo, after I delete them I can launch ZLClient again.

 

- Now let's say ZLClient is running, here are my troubles with ZLOrigin (I don't have the official Origin installed so it cannot be running in my background tasks) : it loads then show me this message (basically saying for those who don't understand french that because of a security update on Origin I need to uninstall this version of the program and download the new one on the website)

 

I tried uninstalling my old ZLOrigin version and reinstall it (even if I didn't touch anything), thinking that maybe that was the problem... It didn't change anything ! :/

 

Can somebody help me, pleaaase ? :( Thank you very much

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  • 4 months later...

I had the same issue as well, found out that my antivirus was deleting Zx32.dll inside the Zclient folder. Exclude the Zclient folder from your antivirus then run again so Zclient will download missing files.

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