Can't run ZLOrigin2 06000902 00000007

I opened up ZLOrigin last night with no problem but my game wasn't downloading so I closed it and the next time I started the program I got this error. 

I have restarted the program and my computer, and I have replaced the file posted in the other forum questions about this error. I've also cleaned the cache and downloaded visual c++. 

Replacing file is solution, if not helped for you - then write what exactly you did.

I was also having this issue and replacing the provided file did not fix it.

BUT, what I figured out was that I somehow had a duplicate ZLOrigin installed somewhere else on my computer!

I fixed my issue by:

1. Using the uninstall exe in both ZLOrigin locations

2. Deleting the ZLOrigin folders left behind

3. Completely deleting my ZClient files (just in case)

4. Reinstalling ZClient files and running it

5. Reinstalling ZLOrigin files

6. Click "Run ZLOrigin" in ZClient

7. Navigate to ZLOrigin install location and click "Open"

Thanks for the detailed steps!
In my case, the issue was actually caused by Windows Defender. I just had to allow Trojan:Win32/Kepavll!rfn in the security settings, and that instantly solved the problem. After that, everything worked fine without needing to reinstall anything.

El 25/11/2025 a las 11:59, Jebby75 dijo:

¡Gracias por los pasos detallados!
En mi caso, el problema fue causado por Windows Defender. Simplemente tuve que habilitar Trojan:Win32/Kepavll!rfn en la configuración de seguridad, y eso solucionó el problema al instante. Después de eso, todo funcionó correctamente sin necesidad de reinstalar nada.

¿Y no se metió algún virus ni nada? Porque a mi me sale igual y me da cosa que se me meta un virus