starsimsvall

this is the second time im trying to install sims 4; the first it got stuck at 8GB and now it got stuck in 12GB. ive been downloading for a little under 8 hours. i dont understand why it freezes seeing as i always just clicked download before and it worked, but now all of a sudden its freezing??? is something wrong with the zlorigin servers or is it something to do with my computer???? pls help