I'm trying to install sims 4 but i figured out i cant install any game, after download is finished instead say "game is ready to play" it says game is ready to install and I see a install button on below but it wont work. Still saying: 1 of 1 - Installation Complete (The sims 4 limited edition) on this case which it doesnt start the game and wont let me download any game pack either because it persist with the "install the game first" but it wont install, game is downloaded so i dont get it. Any help?